Shipping
- Free Postage by Sendle or Australia Post;
- Item From Chatswood, NSW, Australia;
- Usually post 1~2 business days of receiving cleared payment;
- Posts to Australia. Please contact info@aulite.com.au email to confirm international shipping.
Returns
Accepted within 30 days. Buyer pays for return postage.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please email us at info@aulite.com.au with your order number and reason for return. We will provide you with a return shipping label and instructions for returning the item.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If your return is approved, we will initiate a refund to your original payment method. Refunds may take several business days to process depending on your payment provider.
Please note that we are not responsible for the cost of return shipping. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions or concerns about our shipping and returns policy, please contact us at info@aulite.com.au. We are always happy to help. Thank you for choosing AULITE.